Terms of service

Terms of Service

Welcome to Montford & Hart ("Store", "we", "our", or "us"). These Terms of Service govern your use of our website, products, and services. By accessing or placing an order through our website, you agree to these Terms.

If you do not agree with these Terms, please do not use our website.

1. Company Information

Company Name: Levantan

Email: info@montfordhart.com

Phone Number: [Add your company phone number]

Address:
15442 Ventura Blvd Ste 201-2052
Sherman Oaks, CA 91403
United States

Company Registration Number:
38-4378828 (EIN)

Customer Support Times

Monday to Friday:
9:00 AM – 5:00 PM EST

Saturday to Sunday:
11:00 AM – 4:00 PM EST

Average response time:
Within 24 business hours.

2. Eligibility

By using this website, you confirm that you are at least the age required to enter into legally binding agreements in your place of residence or that you have permission from a parent or legal guardian.

You agree to use this website only for lawful purposes.

3. Products

We aim to present our products as accurately as possible.

However:

Colors may vary depending on your screen.
Product images are for illustration purposes.
Slight variations in size, texture, or appearance may occur.

Availability of products is not guaranteed until your order has been accepted.

4. Pricing

All prices displayed on the website are shown in the applicable currency at checkout.

Prices may change without notice.

If an obvious pricing error occurs, we reserve the right to cancel the affected order and issue a refund where payment has already been received.

5. Orders

After placing an order, you will receive an order confirmation email.

This email confirms receipt of your order but does not necessarily mean the order has been accepted.

We reserve the right to:

decline or cancel orders;
limit quantities purchased;
request additional verification where necessary.

If we cancel your order after payment has been received, you will receive a refund using the original payment method.

6. Payment

Payment must be completed before an order is processed.

By placing an order, you confirm that you are authorized to use the selected payment method.

Payments are processed through secure third-party payment providers.

7. Shipping

Orders are processed within 1–2 business days (Monday–Friday).

Orders placed after the daily cut-off time of 11:00 PM EST will begin processing on the next business day.

Estimated delivery time is 3–5 business days (Monday–Friday).

Delivery estimates are not guarantees and may vary because of:

customs processing;
carrier delays;
severe weather;
public holidays;
incorrect shipping information;
circumstances outside our reasonable control.

Shipping is free.

Package tracking is available.

Our primary shipping carrier is Royal Mail, although alternative carriers may be used when appropriate.

8. Returns and Refunds

Returns are accepted within 30 days of delivery, subject to our Refund Policy.

Customers are responsible for return shipping costs unless otherwise required under applicable law.

Refunds are generally processed within 5–10 days after the returned item has been received and inspected.

Please review our Refund Policy for complete details.

9. Order Cancellation

Orders may only be cancelled before they enter processing.

Once an order has been processed or shipped, cancellation may no longer be possible.

10. Intellectual Property

All website content, including but not limited to:

text;
graphics;
logos;
product images;
branding;
layouts;
designs;
software;

belongs to Montford & Hart or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

11. User Conduct

You agree not to:

violate applicable laws;
interfere with website security;
upload harmful software or malicious code;
attempt unauthorized access;
misuse the website;
infringe the rights of others.

12. Website Availability

We work to keep the website available but do not guarantee uninterrupted or error-free access.

Maintenance, updates, technical failures, or events outside our control may temporarily affect availability.

13. Disclaimer

The website and products are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

Nothing in these Terms excludes or limits rights that cannot legally be excluded under applicable law.

Customers may have additional non-waivable rights depending on their country or region.

14. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

16. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version published on our website will apply to future use of the website.

17. Governing Law

These Terms are intended for an international online store. They will generally be interpreted in accordance with the laws applicable to our business operations, while recognizing that consumers may have additional mandatory rights under the laws of their own country of residence that cannot be waived by these Terms.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

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